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Company:
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Wockhardt |
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Job Title:
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Billing-Credit and Cash |
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Job Category:
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Health Services |
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Job description:
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JOB DESCRIPTION OF CUSTOMER CARE OFFICER (REGISTRATION & BILLING)
Qualification: Any Graduate
Experience in Service Industry.
Job Duties:
To greet incoming patients or their representatives and to record complete information required for billing.
To answer questions and to provide information directly to the person or on the telephone. For e.g. explaining rates, charges, services, discounts (if any) and hospital policy regarding payment of bills.
To prepare and maintain itemized statements, bills, or invoices used for billing and record keeping purposes.
Supervising and checking of daily MIS before sending it.
Training of the HIS modules in front office with the IT department.
Preparing SOPs.
Giving on-the-job training.
Problem solving / Decision making skills /Interpersonal Skills
Other Skills, which include
Handling of Irate customers
Patience
Listening Ability
Punctuality
Affinity for teamwork.
Ability to plan & organize ones work schedule. |
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Skills:
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Should be a Graduate/PG with 2-7yrs of experience handling credit and cash billing, preferably from hotel Industry/healthcare industry. |
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Employment type:
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Salary Range:
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Unspecified |
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| Other Information |
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Degree:
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Bachelors |
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Experience (year):
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0 |
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Job Location:
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--Karnataka-Bangalore |
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Post Date:
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24/04/2009 |
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| Contact Information |
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Company: |
Wockhardt |
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| Apply Online |
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